Identifying a burst water pipe and failed soakaway during exceptionally dry weather.
~50 days
of drought before we attended
30°C+
prolonged high temperatures
2 faults
burst pipe + failed soakaway
~2 weeks
to a firm, recovering lawn
Flowcraft Groundworks Ltd was contacted to investigate a severely waterlogged residential garden near Baldock, Hertfordshire. Three details told us this was not simply rainfall or poor soil.
Standing water sat around the lawn edges and the ground was soft enough to sink into, squelching underfoot.
Prolonged temperatures above 30°C had turned surrounding lawns brown and cracked the soil across the area.
This garden stayed green, saturated and waterlogged while every neighbouring garden dried out.
This was an important indication that the water affecting the garden was unlikely to be originating from rainfall alone.
Our first priority was not to simply install additional drainage. It was to establish where such a significant and continuous volume of water was coming from during exceptionally dry conditions.
The condition of the lawn suggested that water was continually entering the ground from another source. Further investigation identified a burst water pipe beneath the patio, which had been continuously releasing water into the surrounding ground.
However, this was only part of the problem.
The property's existing surface water drainage system was also failing.
Investigation of the drainage system identified an old hardcore soakaway serving the property. The pipework leading towards the soakaway contained significant quantities of deteriorated organic material, including leaves, ash seeds and other debris.
Over time, this material had accumulated within the drainage system and restricted its ability to function effectively. The existing soakaway itself was no longer adequately dispersing the water entering it.
This created a compounded drainage problem. Water from the leaking underground pipe was continuously entering the ground, while the existing drainage system had lost much of its ability to remove surface water from the property.
During rainfall, the situation became considerably worse.
The drainage system could back up to such an extent that rainwater was reportedly escaping through joints part-way up the property's guttering and downpipe system — demonstrating just how severely restricted the existing surface water drainage route had become.
This project demonstrates why waterlogging and flooding problems should be properly investigated before remedial works are specified. There wasn't one single cause — there were two separate problems interacting with each other:
A burst underground water pipe beneath the patio was continuously introducing water into the ground.
A blocked and ineffective surface water drainage system and soakaway were preventing water from draining away effectively.
Had only one of these problems been addressed, the property could still have experienced drainage problems. Installing additional land drainage without repairing the leaking pipe would have treated the symptom without stopping the continuous source of water.
Likewise, repairing the burst pipe without addressing the failed surface water drainage system would have left the property vulnerable to further waterlogging and drainage backup during periods of rainfall.
Flowcraft therefore developed a solution addressing both the source of the unwanted water and the failure of the existing drainage infrastructure.

The change in the garden was significant.
Within approximately two weeks of completing the works, the previously saturated lawn had become firm underfoot. The standing water around the garden had disappeared completely and newly sown grass seed had already begun establishing successfully.
This was particularly notable given the condition of the garden when Flowcraft first attended, when the lawn remained saturated and squelchy despite approximately 50 days of drought conditions.
The completed works addressed both underlying causes of the problem:

At first glance, this appeared to be a garden drainage problem. The investigation showed that the real situation was considerably more complex.
The presence of standing water during an extended drought was an important clue that prompted investigation beyond simply considering rainfall and soil conditions.
By identifying both the leaking water pipe and the failed soakaway, Flowcraft was able to address the complete problem rather than treating only the visible symptom.
This is the approach we take to flooding and drainage problems:
Flowcraft Groundworks Ltd provides investigation-led drainage and specialist groundworks services across Hertfordshire and surrounding areas. We investigate problems including:
Our capabilities combine practical drainage investigation with the groundworks required to implement the resulting solution. This means Flowcraft can take a drainage problem from:
If your garden or property is experiencing persistent waterlogging, flooding or drainage problems, establishing the cause before undertaking major excavation can prevent unnecessary work and help ensure the eventual drainage solution addresses the real problem.
Guides from the Flowcraft Knowledge Centre on garden flooding, overflowing soakaways and soakaway testing.

Flowcraft Groundworks Ltd — drainage investigation, consultancy & specialist groundworks. We find the cause first, then build the solution.
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